Hospital visit guidelines

Visiting schedule

Our visiting schedule takes into account the current government guidelines as well as the current situation. 

• Visiting hours are between 3 p.m. and 8 p.m.
• Visiting is possible every day. 
  • For the maternity, neonatology, paediatrics, intensive care and stroke unit departments, there are specific regulations that are exceptions to this. See further on this page.   
• The exchange of clothes and/or personal items, is done during the time of visit and not through the hospital reception desk, unless visits are not allowed due to quarantine measures.
• In multi-person rooms simultaneous visits for several patients are possible. 
• We also count on you so that together we can continue to provide safe care to our patients. Do you notice that the room or ward is too crowded? Or is the patient tired? Then shorten your visit and/or come by at a later time.

For everyone, both visitor and patient the following applies:

• The wearing of a surgical mouth mask over nose and mouth may be mandatory on certain wards during the visit. Always follow departmental instructions about this in the interest of everyone's safety.
• If you and/or the patient you come to visit are feeling fluy, be sure to wear a mouth mask to protect each other. 
• All known hygiene measures are followed: hand hygiene, ventilate room, ...

If these guidelines are not followed, the nursing staff has the right to refuse the visitor access to the ward.

Specific regulations and exceptions

Maternity

The partner of the mom (or one other designated person) is allowed throughout the stay. There can be no alternation, so this person remains the same throughout the stay. The partner or one other designated person can stay overnight, in case of a single room. In a double room, staying overnight is not possible.

In addition to the partner (or one other designated person) and the resident children, 4 other visitors may visit during maternity visiting hours.

Visits at maternity can be made from 5 p.m. to 7 p.m.. Please consider mom and keep the visit short, maximum one hour, so that mom does not get tired. 

 

Neonatology

Parents and resident children are always welcome and may enter the room where the baby lies, subject to the following guidelines:

• Children up to 12 years of age always wear a mask (avoid spread of chickenpox ).
• Do parents or children have symptoms of a cold? Mouth mask is mandatory or ideally the visit should be postponed. 
• Children are not allowed to hold the baby. 

Grandparents are welcome every day between: 4:00 p.m.-16:30 p.m. or 7:00 p.m.-19.30 pm and may enter the room where the baby lies, subject to the following guidelines:

• A maximum of 2 grandparents visit per day, only the day of birth an exception may be made and two grandparent pairs may visit (one pair at 4:00 pm and another pair at 7:00 pm)
• Grandparents must always be accompanied by one or both parents of the baby.
• Grandparents should not hold the baby.
• Grandparents who have cold symptoms should postpone their visit to a later time.

When more than one baby is admitted in one room, arrangements will be made on the ward to ensure that no more than two visitors are present at the same time.

Further guidelines for everyone during the visit to neonatology:

• Do not remove the baby from the heated crib or incubator unless in consultation with the midwife.
• Let the visit proceed quietly and as much as possible in silence so as not to disturb the baby's rest.
• Extra attention to general hygiene and hand hygiene is very important in neonatology:
  • Parents use a locker to store belongings (e.g. coat, handbag, watch, rings). The key remains on the locker after leaving the department.
  • Wash and dry your hands and forearms thoroughly and do not wear jewelry. 
  • Disinfect your hands and forearms. 
  • If you recently came in contact with an infectious disease: always consult with the midwife / paediatrician first and to discuss whether a visit is appropriate at this time. 
• Smartphone use is not allowed so as not to disturb the baby's rest.
• No eating is allowed on this ward, drinking is allowed, chilled water is provided. 

 

Paediatrics

In addition to parents and resident children, two other visitors are allowed to visit during the visit time.

For outpatients (day hospitalisation), one parent may accompany the child; the other parent and siblings cannot come along. 

 

Intensive care 

For visiting a patient in intensive care, you can visit with a maximum of three visitors, from 1:00 p.m. to 1:30 p.m. and from 6:00 p.m. to 6:30 p.m.  

 

Stroke unit

To visit a patient in the stroke unit, you may visit with a maximum of two visitors between 3:00 p.m. and 4:00 p.m. or between 6.00 p.m. and 7.00 p.m.

 

Day Hospitals

For a day admission in the internal day hospital, an attendant may bring and pick up the patient to/from the ward entrance. Exceptions are possible, if the patient is a minor (-18 years old), needy or incapacitated, then the patient may bring one companion. 

In the day surgery hospital, one visitor/ companion may come along during your day admission for surgery.

 

Consultations/emergency

One companion is possible. 

ClICK HERE for more information on hospital consultations.

 

Patient in isolation

Treating a patient in isolation may be necessary because: 

- the patient is a carrier of a particular bacteria or virus; 

- the patient has little or no immunity, making him especially susceptible to germs. 

For these patients, we, both caregivers and visitors, must ensure that their safety is ensured by strict adherence to isolation guidelines. These guidelines are posted on the patient room door. Are you unsure if you may visit a patient in isolation? Or are you unsure which guidelines to follow? Then ask our ward nurses for additional explanation. They will be happy to help you.

 

The visiting policy is constantly evaluated and adjusted if necessary. We count on everyone's understanding and cooperation to continue providing safe care.

We are also counting on you to work together to continue providing safe care to our patients. Do you notice that the room is too crowded? Or is the patient tired? Then shorten your visit and/or come by at a later time.