Patient rights

As a patient, you are entitled to:

• a quality service
• free choice of health care provider
• information about your health condition and proposed treatment
• informed consent or refusal of treatment or examination
• to know whether the professional is insured and authorized to practice his profession
• a carefully maintained patient file with the possibility of inspection and copying
• protection of privacy
• pain treatment
• complaint mediation

You can also find more information on the website of patients' rights.
You can consult the complete law on patients' rights at the reception desk or at the ombudspersons office.