• referral letter from general practitioner
• identity card
• documents for hospitalization insurance (e.g. Medicard)
• list of home medication stating dosage and time of intake
• medication for 1 day
• comfortable clothing
• glasses (in case of fall evaluation)

• It is recommended that an attendant accompany the patient during the admission (to the extent possible). The companion can also provide the geriatrician with the necessary information. 

• View appointments
• Filling out specific questionnaires
• Keeping diaries
• Send messages for technical support
• Laboratory results
• Reporting/medical protocols of radiological examinations
• Images of radiological examinations
• Invoices of treatments at St. Trudo Hospital 
• Self online appointment booking at various centers
• ...

The patient portal mynexuzhealth is developing in phases. Currently, you can view medical records prepared after Nov. 1, 2017 and 7 days after validation by the treating physician.

This can only be done with a power of attorney from the patient. The patient can give it by appointing someone as a trustee or representative. 

You may always appoint a confidential adviser to assist you in obtaining the information about your health condition. If you wish, the confidant may review your patient record, or request a copy. The confidant may not make decisions regarding your illness and treatment on your behalf. A confidant can actually be anyone: a family member, a neighbor, a close friend, another doctor.

Form designation trustee

If you wish, you may also appoint a legal representative. Your representative, if you are no longer able to make decisions regarding your health (e.g., if you fall into a coma), will exercise the patient's rights on your behalf, and thus make decisions regarding your health and treatment. If you do not appoint a representative, and you are no longer able to exercise your rights, then in substitute order your spouse/partner, your adult children, your parents or your adult sibling will act as representative.

Form designation of representative

Medical records of children under the age of 15 are not available for now. You can, however, request a transcript from our ombudservice. However, you can view your child's appointments, information about the illness or treatment, questionnaires, invoices...(if available). In mynexuzhealth, go to Messages, select the address UZ Leuven (even if you are a patient in another hospital) and send a formal request with your children's name and date of birth to 'Patient-related support'. You will be notified as soon as your mynexuzhealth record is linked.

The mynexuzhealth code card is a card with 24 codes that you use in combination with a username and password. You can request this card if you can not log on with one of the other options:

• By phone via the servicedeks of mynexuzhealt.
• From your healthcare provider at the hospital.

More tips and tricks: Frequently asked questions patients (nexuzhealth.com) or contact the servicedesk of nexuzhealth. 

As an alternative to logging in with the eID, we also offer the option to log in with the mynexuzhealth code card.

More tips&tricks: Frequently asked questions patients (nexuzhealth.com) or contact the servicedesk of nexuzhealth. 

In order to use the eID, it is important to have the correct software on your computer. In case of an error message, install or reinstall the eID software. Choose the installer that matches your operating system. After installing this software, it is best to close your browser before trying again. If you are working with Mozilla Firefox as your internet browser, an additional add-on is also required.

More tips&tricks: Frequently asked questions patients (nexuzhealth.com) of contact the servicedesk of nexuzhealth. 

Through your health insurance fund, you are offered 45 sessions, for which you as a patient only pay for the co-payment. 

Additional sessions are at the expense of the patient.