If you would like to come to the hospital for physical therapy after returning home, it is best to mention this during your pre-admission visit. If you make this decision at a later time (during the admission or after the surgery), it is best to let the physiotherapist know. This way, your appointment can still be arranged.

No, providing a hospital bed is not a necessity. Climbing stairs is taught during your stay in the hospital. When in doubt, you can always raise this question with the physiotherapist or occupational therapist, so that social services can be contacted if necessary (e.g. if you already had trouble climbing stairs before the operation, ...).

Your family should first try to contact you in your room. There is a telephone provided in your room and use of your own device is also allowed. If there are any questions, the nursing unit can be contacted by phone. This can be done at the phone number 011 69 98 00. The code word will be requested prior to this call.

Nightwear is worn only during the night. Since you will be actively working on your rehabilitation during the day, it is best to wear a sporty, comfortable outfit.

No, you will be administered medication daily by a nurse. Bringing your own medication is requested to carefully review your medication list with the nurse and have any personal preparations in stock. Therefore, please bring your medication in its original packaging.

The Isobetadine Uniwash® soap is available in pharmacies without a prescription. Instructions for use can be found on our website.

No, shaving is not necessary for everyone. If it is nevertheless necessary, it is done in the hospital to prevent cuts.

Knee replacement:

You will spend three days in the hospital. The day of surgery is the first day in this regard. On this first day we start practicing your daily actions and movements. This will continue on the second day. On the third day, discharge is prepared and you can return home in the early afternoon.

Hip replacement:

You will spend two days in the hospital. The day of surgery is the first day here. On this first day we will start practicing your daily actions and movements. On the second day, discharge will be prepared and you will be able to go home in the early afternoon.

A (near) incident is an unintended event during the care process that (just did not) lead to, could have led to or could still lead to harm to the patient as a result of a medical act, hospitalization or medical examination.

In the event of an incident or near incident you (or your representative, confidant or loved one) can contact the person(s) involved directly or you can contact the quality department.  (kwaliteit@stzh.be).

Through incident analysis, the quality department aims to improve the quality of care and increase the service and attractiveness of the hospital.

A complaint in our context is an expression of dissatisfaction or a request for information or clarification from a patient (his family, confidant or representative) regarding the provision of care. Thus, questions, concerns, complaints, comments, reactions, conflicts, disagreements and other dilemmas fall under complaints. The right to complain is defined in Article 11 of the patient rights (Aug. 22, 2002). You can raise your complaint directly with the person concerned or contact the ombudsperson.